Support & data controls

Help with sign-in, plans, cloud sync, Google Calendar and data controls

Free keeps tasks in the current browser. Plus (Device Sync) and Premium also store a consented workspace in Firebase for sync across devices. Google Calendar remains a separate, optional connection.

Sign in without Google Calendar

1. Enter your name and email address on the NeXaKriya sign-in screen.
2. Open the time-limited sign-in link sent to that address.
3. Create and manage tasks without connecting a Google calendar. Free stores the task copy in this browser; paid sync is a separate plan feature.

Connect multiple Google Calendars

1. Open Settings and select Add Google account.
2. Choose the intended Google account and review its Full Calendar permission screen.
3. Repeat for each actual Google account whose Calendar you want to combine, up to five accounts.
4. Refresh the Calendar view. Every event is labelled with its source email address.
5. Add any event as a personal NeXaKriya copy. Events created by Google or another person are read-only: refresh pulls their latest schedule, while NeXaKriya never edits, reschedules, cancels or declines them. Only a NeXaKriya-created event can be changed in the app and written back to Google Calendar.

An email alias that does not have its own Google Account and Google Calendar cannot be connected as a separate Calendar source.

Guest invitations and personal meeting details

When creating or editing a NeXaKriya-created meeting, enter only the guest email addresses you want informed. Google Calendar sends invitations and meeting updates to those selected guests. NeXaKriya-created meeting notes stay private to your account. Google-created meetings remain read-only; NeXaKriya will not send responses or updates to their organiser or attendees. Guest addresses are stored with your task and, on Plus and Premium, sync to Firebase after cloud-sync consent.

Disconnect or revoke access

• Use Disconnect beside an account in NeXaKriya Settings to clear that account’s browser token and request revocation.
• Users can also remove NeXaKriya directly from their Google Account’s third-party connections.
• Disconnecting Calendar does not automatically delete locally stored tasks or events already created in Google Calendar.

Local data and JSON backup

Free users can export or restore a JSON backup from Settings. The JSON controls are hidden on Plus and Premium, where tasks are kept in the Firebase workspace after cloud-sync consent. Clear this local profile removes only the current device’s local copy. It does not delete the Firebase copy.

Plans, cloud sync and activity groups

• Free: one device, local task data, Google Calendar, task capture and JSON backup/restore.
• Plus (Device Sync): SGD 2 per month; Free features plus Firebase task sync across signed-in devices.
• Premium: SGD 5 per month; Plus features plus family sharing, activity groups, email reminders and spoken daily briefings.
• For Plus or Premium, accept the cloud-sync disclosure and sign in with the same email identity on each device. Clearing consent pauses future sync but retains the cloud copy. Use Delete cloud task copy to remove the Firebase workspace; local tasks remain on that device.
• Push notifications are optional and contain only a generic workspace-updated message. Use Manage subscription in Settings for billing controls.

Closed-item retention and reopening

• Closed items are kept forever by default. In Settings, users can explicitly choose permanent deletion after 7, 30 or 90 days.
• Exceptional reopening requires a reason of at least 20 characters and an acknowledgement that reminders remain stopped.
• A reopened item returns as Work in Progress. Restart Calendar or email reminders only after reviewing the schedule.

Share one item with family

1. Choose Family on an open, scheduled task and enter the family member’s Google email.
2. Review the item-level disclosure and send the private Google Calendar invitation.
3. The family member must accept the invitation before editing the event.
4. Changes wait in NeXaKriya for the organiser to apply or decline.

NeXaKriya does not ask the family member to share a calendar and does not list their other events. Guests cannot invite additional people or view the guest list for the shared item.

Premium email reminders

Email reminders are available on Premium. They use the workspace owner’s verified email address. Only the account owner’s verified email address is used. Use Cancel future reminder emails in Settings to stop scheduled deliveries; cancellation remains available if a subscription is inactive.

Premium Siri and today’s spoken briefing

1. In Settings, review the privacy notice and enable Allow automatic spoken briefings.
2. In the iPhone app, say “Siri, open NeXaKriya” or “Siri, start my day with NeXaKriya.”
3. Authenticate with Face ID, Touch ID or the device passcode. Biometrics unlock an existing verified session; an expired NeXaKriya session still requires identity verification.
4. NeXaKriya opens Today, refreshes connected Calendar information where available, and reads the scheduled open tasks.
5. After “Would you like to add a task?”, select Add with voice. Dictation prefills the task and always requires review before saving.

The spoken daily briefing requires Premium. The web/PWA can provide a browser-supported briefing, but it cannot guarantee Face ID. Full Siri and biometric behaviour requires the signed native iPhone app.

Delete Calendar-related data

• Use Delete imported Calendar data to remove imported tasks and cached agenda data from the device without changing Google events.
• With Basic access, use Delete the separate NeXaKriya calendar to permanently remove that calendar and its events from Google. Local tasks remain.
• Disconnecting alone revokes the browser token; it does not silently delete tasks or Google events.

Checkout configuration issue

If Choose Plus or Choose Premium reports that the plan is not configured, the Vercel variables STRIPE_PRICE_DEVICE_SYNC and STRIPE_PRICE_PREMIUM must contain actual Stripe test-mode Price IDs beginning with price_, not explanatory text or product names. The Stripe sandbox checkout remains test-only.

Request assistance

Email support@omnexagoc.com with the affected account email, device/browser type and a screenshot that does not expose passwords, access tokens or confidential task content.